Privacy Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our Site. We may update this Policy from time to time, so please review it regularly.

What We Collect

    We may collect the following information:
  1. Name
  2. Contact information including email address and phone number
  3. Billing and delivery address
  4. Demographic information such as postcode, preferences, and interests
  5. Order history and purchase details
  6. Other information relevant to customer surveys and/or offers

For the full list of cookies we collect, please refer to the Cookies section below.


What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping
  2. Processing orders and deliveries
  3. Improving our products and services
  4. Sending promotional emails about new books, offers, or updates using the email address you have provided
  5. Conducting market research by email, phone, or mail
  6. Customising the website according to your interests
  7. Responding to customer service inquiries

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once accepted, the file helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about website traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then remove the data from the system. Overall, cookies help us provide you with a better website experience. A cookie does not give us access to your computer or any personal information other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.


Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, you should note that we do not have any control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. Such websites are not governed by this Privacy Policy. You should exercise caution and review the privacy policies of those websites.


Controlling Your Personal Information

Bharana Books attempts to be as accurate as possible. However, Bharana Books does not warrant that product descriptions or other content on this Site are accurate, complete, reliable, current, or error-free. If a product offered by Bharana Books is not as described, your sole remedy is to return it in unused condition, subject to our Return Policy.


REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the option to decline marketing communications
  • If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
  • We have your permission
  • We are required by law to do so

We may use your personal information to send promotional information about third parties only if you request or consent to this.


Access to Your Information

You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact us using the details below. If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any inaccurate information.


Data Delete Request

Please send us an email from your registered email address requesting deletion of your data. If you do not have access to your registered email, you may email us with details of your last order for identity verification. After verifying your identity, we will process your request and delete eligible data within 7 working days.


CONTACT INFORMATION

For any questions about these Terms and Conditions, please contact us at: